277 bet Privacy Policy

Introduction and Scope

277 bet is an online gaming and sports betting platform operated for Bangladeshi users. The rules set out in this privacy policy apply to the 277 bet website, mobile app, and all related digital services. When you open an account, log in, or use any service on our platform, you are considered to have agreed to the terms of this policy.

We comply with applicable data protection regulations in Bangladesh and treat the security of your personal information as a top priority. This policy is aligned with our Terms and Conditions, and both documents should be read together.

The minimum age to use the 277 bet platform is 21. We do not knowingly collect personal information from minors. If a person under the age of 21 is found to have used our platform, we will take immediate steps to delete that information.

What Information We Collect

277 bet collects information from users at various stages. This information falls into two main categories — information you provide directly, and information collected automatically.

2.1 Information You Provide Directly

When you register on our platform or use any service, we may collect the following information:

• Full name (as shown on your national ID or passport)
• Date of birth (for age verification)
• Mobile number and email address
• Current address in Bangladesh
• National ID or passport details (for identity verification)
• Information related to financial transactions (bKash, Nagad, Rocket, Upay, or bank account details)
• Information and messages provided during support interactions

2.2 Information Collected Automatically

While you use our platform, the following information may be collected automatically:

• IP address and device type
• Browser version and operating system
• Date and time of access to the platform
• Pages visited and information about usage patterns
• Information collected through cookies and similar tracking technologies
• Account transaction and betting history

2.3 Information Received from Third Parties

We may collect supplementary information from trusted third parties when needed for identity verification or fraud prevention. Information collected through this process is held to the same privacy standards.

Purpose of Using Your Information

277 bet uses your information for specific and legitimate purposes. We never use your information for unnecessary purposes.

• Account Management: For registration, login, and account verification.
• Service Delivery: Processing transactions related to deposits, withdrawals, and betting.
• Customer Support: Resolving issues via live chat or email.
• Security: Preventing unauthorised access, fraud, and money laundering.
• Legal Obligations: Complying with applicable laws and regulations.
• Platform Improvement: Analysing data to improve the user experience.
• Relevant Communications: Notifying you about bonuses, promotions, or important updates.

If you do not wish to receive promotional communications, you can let our support team know at any time. For more information on data protection, see our Responsible Gaming guidelines.

Data Storage and Security

277 bet applies industry-standard technical and administrative measures to protect your information.

4.1 Technical Security

All data transfers on our platform are secured with SSL (Secure Socket Layer) encryption. Data stored on our servers is kept in encrypted form, and regular security audits are conducted. OTP verification is in place for account access.

4.2 Administrative Security

Only staff members who need your information to perform their job can access it. All staff are bound by confidentiality agreements. Strict internal policies are in place against unauthorised access to or use of data.

4.3 Retention Period

Your information will be retained for as long as your account remains active. Even after an account is closed, certain information may be retained for a legally determined period as required by law or for the purpose of resolving disputes.

Sharing Information with Third Parties

277 bet does not sell your personal information to third parties for commercial purposes under any circumstances. However, sharing information may be necessary in certain specific situations:

5.1 Service Provider Partners

Necessary transaction information may be shared with banking partners including bKash, Nagad, Rocket, and Upay for payment processing. These partners are also bound by their own privacy policies.

5.2 Legal Requirements

Information may need to be disclosed in compliance with court orders, requests from government authorities, or applicable legal obligations. In such cases, we provide only the minimum information necessary.

5.3 Fraud and Security

Information may be shared with relevant authorities to prevent money laundering, fraud, or cybercrime. This is necessary to protect the interests of all our users.

Cookies and Tracking Technology

Cookies and similar technologies are used on the 277 bet platform. Cookies are small data files stored in your browser that help improve your experience on our platform.

6.1 Types of Cookies

• Essential Cookies: Required for maintaining login sessions and security.
• Functional Cookies: For remembering your preferences and settings.
• Analytics Cookies: For understanding platform usage patterns; these are fully anonymous.

6.2 Cookie Controls

You can disable non-essential cookies by changing your browser settings. However, this may limit some features of the platform.

User Rights

As a user of 277 bet, you have the following rights regarding your personal information:

• Right of Access: The right to know what information we hold about you.
• Right to Rectification: The right to request correction of inaccurate or outdated information.
• Right to Erasure: The right to request deletion of your information under certain conditions.
• Right to Restrict Processing: The right to request that use of your information be limited in certain circumstances.
• Right to Data Portability: The right to receive your information in a structured format where applicable.
• Right to Object: The right to object to the use of your information for direct marketing.

To exercise these rights or if you have any questions about our data practices, please contact us. Our support team is available 24 hours a day, 7 days a week in both Bangla and English.

Protection of Minors

The minimum age to participate on 277 bet is 21. We do not knowingly collect personal information from anyone under the age of 21. Age is verified at the time of registration, and additional identity verification procedures are in place for suspicious cases.

If we are informed that information from a minor has been collected, we will delete that information as soon as possible and close the associated account.

Changes to the Policy

277 bet may update this privacy policy from time to time as needed. For significant changes, we will send a notice to your registered email or mobile number. Continued use of the platform after any change will be considered acceptance of the updated policy.

You are advised to check this page regularly to stay informed of any policy changes. Detailed information about us can be found on our About Us page.

Contact and Complaints

If you have any questions, comments, or complaints about this privacy policy, please contact us through the following:

• Live Chat: 24/7 direct chat support, available in Bangla and English.
• Email: [email protected]

We aim to resolve all complaints as quickly and transparently as possible. For answers to common questions, visit our Frequently Asked Questions (FAQ) page.